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International Call Rates for O2 Unlimited

Killimor
Level 1: Joiner
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Registered:

I am on the Pay and Go  O2 Unlimited tariff which  appears to offer international calls  from as low as 1p per minute if I ring from my mobile to an overseas landline.

 

I made a 5 minute call to Ireland last night and was expecting to pay 5p as indicated by the advertised call rate to Ireland   I was shocked to find that the charge was £7.43.

 

Are there some conditions I need to adhere to in order to get the cheap rates that O2 advertise?

 

Yours truly,

Killimor

 

 

 

 

 

 

 

 

 

Message 1 of 14
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adamtemp64
Level 66: Unequalled
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every month before your aniversary date see the t&c here http://www.o2.co.uk/termsandconditions/mobile/international-sim-terms-and-conditions

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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 11 of 14
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Anonymous
Not applicable

@Killimor wrote:
mff69, thank you for your reply.

What don't understand is whether or not after the intial top-up , I can continue to get international discounts until my credit runs out or what?

I have rung Customer Service and they cannot give me a clear answer. One guy says I need to top up every month. Another guy says I need to top up every 90 days. And yet another says my account needs to send/receive a call or text within 6 months.

I do not know why I am getting so much conflicting advice.

Maybe someone can give a definitive answer.


Killimor.


Like pretty much all of the O2's discount calls, text offers on Pay & Go, a top up once a month before your anniversary date is required to continue receiving them.

 

See the T&C's

 

http://www.o2.co.uk/termsandconditions/mobile/international-sim-terms-and-conditions

 

Message 12 of 14
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MI5
Level 94: Supreme
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Registered:
Agreed, that is my understanding too. The reference to making a call or text every 6 months is to keep the SIM alive on the network otherwise it will be disconnected....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 13 of 14
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Anonymous
Not applicable

@MI5 wrote:
The reference to making a call or text every 6 months is to keep the SIM alive on the network otherwise it will be disconnected....

I agree, that is my understanding too on that fact.

Message 14 of 14
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