Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How to add 'contacts' to 'groups'

I am a new smartphone user with a Galaxy Y. I have a load of contacts from my earlier phone and want to start building groups, like Family etc. I cannot find a way of moving or adding a current contact to a group. There must be a way rather than addi...

Resolved! CANCELLING CONTRACT

I'm just wondering when you port your number over to an other network does your contact automatically cancel??? Also does your insurance cancel as well since you don't have a contract anymore?

Resolved! Swapping phone number

Hi, I have an O2 contract, my wife has an Orange contact. For various reasons, we want to swap SIMs so that I use the Orange contract and my wife uses the O2 contract. That's easy enough with unlocked phones. The complication comes in that we want to...

Resolved! refused a sim card

Just spent abut three hours - repeatedly filling in forms online then dealing with call staff (who were polite and apologetic) - but ultimataly refused a monthly sim contract - even after giving my driving licence details online too... I am a home ow...

Resolved! iPhone unlocking & PAK # query

Hi I've upgraded to the iPhone 5 on another network, I have my PAK code ready to swap over. But I have my old iPhone 4 which needs unlocking for my parnter, if I fill in the unlocking form can I then transfer my PAK over to my new provider stright aw...

PAYG: What do texts and internet cost when I don't top up on time?

I'm wondering if I should use up my credit before topping up or let it build up. Thanks

Resolved! Text And Web Data Allowance Reduced?

I've been topping up £15 a month for probably at least a year now to get unlimited texts and unlimited data. I last did so on the 24th of September and received a text saying the usual "You've now got unlimited UK texts and unlimited internet to use ...

Resolved! temporarily blocking sim or leaving o2

Hello, I have recently left the UK, and am not sure if I will be coming back in the next few months.I was wondering is there a way of temporarily blocking the sim, so that I do not keep paying my monthly charges??? If not how do I leave O2?? (online)

Resolved! 3g signal non existant, can I cancel my contract claiming it is not being fulfilled?

As title, the 3g coverage in GL2 9QH is very poor. Everyone at work (on o2) complains about it. Not many people left on o2 at work now tbh! Other network providers have amazing coverage in the area and I want to change over to the three network. I ha...

Resolved! Can an Apple Store add an additional contract on??

None of my O2 stores have had any 16gb iphone5s for the past ten days. What I was wondering do apple stores have the ability to add an additional contract onto your account like an O2 store, as my local apple store have contract iPhones available.Tha...

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