Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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Resolved! Data bolt on

When i bought my pay monthly iphone5 in January, the option was £41 inc. 2GB data, or £36 for 1GB, + £5 to add an extra 1GB, which the O2 person in the shop said I could do instead. However this seems to being charged at £10.00 for 1 gb extra on the ...

Anonymous by Not applicable
  • 2676 Views
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Resolved! Want to get data on PAYG package

Hi can you help i wanted to get data for my phone price was 16.50 but i have got new sim card as i dnt want it as am pay and go customer

Anonymous by Not applicable
  • 2285 Views
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Resolved! When and how to cancel my O2 Pay Monthly Contract

I am wondering when and how to cancel my O2 contract. How do I give my thirty day notice to cancel my contract, and then how do I actually cancel my contract? Also, how do I find out the end-date of my contract? Thanks to anyone who can answer these ...

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Anonymous by Not applicable
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Resolved! Transferring number to replacement sim card

Hi everyone. Few weeks ago I lost my phone. I went to o2 store for replacement sim card. They gave me and told me that I need to activate it by myself, so when I came back home I went online and asked one of o2 staff to activate it. He said it will b...

Anonymous by Not applicable
  • 7041 Views
  • 13 replies
  • 0 kudos

Resolved! What happens to my balance on Pay As You Go when moving to Contract

Hi, I recently got a new Blackberry and I am currently on Text and Web Pay As You Go at the moment (top up £15 a month) - I would find it cheaper to move to Simplicity (500 texts, 100 mins & 100MB web for £13.50 a month) However, I still have £29.50 ...

Anonymous by Not applicable
  • 2085 Views
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Resolved! Upgrade online v's in store?

Hi there, I wonder if anyone could help or throw a link in my direction please? (I've had a hunt around - and used the search function - but couldn't find anything. I might just be being dim though!) Can anyone tell me if I upgrade in store the tarif...

Anonymous by Not applicable
  • 12599 Views
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Resolved! Order cancelled?

I have a contract with o2 already and recently ordered another on my account for my wife, the order was successful and I received an email to say it had been placed and the email contained the new mobile number. I just tracked the order and it says i...

Anonymous by Not applicable
  • 1970 Views
  • 1 replies
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Resolved! Code for new sim?

I applied on the website to swap a big sim to the micro sim. Put in my number as requested and still awaiting for a code over one hour later. When O2 send me the code does it come to my email address or my new sim. My old sim does not work anymore si...

Anonymous by Not applicable
  • 1460 Views
  • 2 replies
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Resolved! What does 'phone cost' mean under tariff?

I'm browsing tariffs trying to work out what phones I'll have the option of when I come to upgrade, but am finding the site a little confusing. Where it says 'phone cost' on the list of tarriffs, I had assumed that this was the value of phone you cou...

Anonymous by Not applicable
  • 3204 Views
  • 3 replies
  • 0 kudos