Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Want to change my monthly contract > PAYG

My contract is due for renewal 12-12-2012, just wondering how I would go about changing it from a pay monthly contract to a PAYG without loosing my number.Thanks.

Resolved! Getting internet with Pay And Go Go Go

I've recently changed tariff to Pay and Go Go Go but can't get internet without wifi. I should get 200MB web.

Resolved! Stolen Phone, Cancel Contract

I've just recently had my HTC Sensation stolen while away at a venue with work. While my phone will be covered by insurance, I haven't been happy with the phone or O2 since I got it. I have about 11 months remaining on a 24 month contract and was hop...

Resolved! My Bill

I would like to know just what kind of a service you guys are running here. Just let me explain my circumstances here: I decided to go from my Pay & Go Service with O2 to a monthly plan, and by doing such a thing I was going to be getting quite right...

Resolved! I am in Ukraine!

I am in Ukraineand I can not top-up via Ukraine visa card, why?

Resolved! Small charge on bill for something which should be covered

Hi All Silly question time and one I will be asking O2 later! I have been through my bill today with a fine tooth comb as there was a charge I didnt recognise which was genuine. However in doing so I have noticed a call off peak mobile to mobile whic...

Resolved! Diverting incoming calls while I'm abroad - monthly contract

I wonder if anyone can clarify this. I have just had a very confusing live chat with an O2 person, and I don't think he understands the question - I suspect they are in an overseas call-centreI'm going abroad soon, and want to divert all my incoming ...

Resolved! 5 days Without Service. Thanks O2!

Hi, I need urgent help as I've had no service for 5 days now, and O2 don't seem to know what they're doing. Friday morning I went into my O2 branch and took out a new contract with a iPhone 5. I explained that I already had a contract with O2 that ha...

Resolved! Think I've been scammed.

My wife was playing a game on her Samsung Tocco Lite at the weekend, and after finishing what she was doing, she received a text giving her an unlock code for a game and saying that she had been charged £4.50 for the game and that by using the unlock...

Topping Up Difficulty: What happened ot my ten pounds?

I had only 2 pence left on my phone so I topped up a Tesco. It was the first time I topped up since I bought my Samsung phone not long ago. I then topped up and I got a text back saying that I have 10 pounds and 2 pence.I then made one call later tha...

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