on 03-04-2024 19:57
Evening, ordered a phone. Received an email confirming monthly cost. Upon tracking my order the monthly cost is £22 more. Any ideas ?
03-04-2024 20:00 - edited 03-04-2024 20:00
03-04-2024 20:00 - edited 03-04-2024 20:00
Combined device and airtime plan possibly?
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
Guide: How to find help & contact O2
03-04-2024 20:01 - edited 03-04-2024 20:03
03-04-2024 20:01 - edited 03-04-2024 20:03
Device Plan and Airtime, @Tez4 Guide: How does O2 Refresh work?
Failing that, contact O2 at any of the numbers for Contract in here: Guide: How to find help & contact O2 or you can call them on 0800 081 0255 free from any phone. Good luck.
on 03-04-2024 20:02
on 03-04-2024 20:02
Hi, combine airtime and device was £44 per month. When tracking my order it says £66 per month
on 03-04-2024 20:14
That was jut a guess.
As I said, you'll need to call or contact O2.