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Level 1: Joiner
Posts: 2
Registered: ‎20-05-2020

IMIE

My phone will not turn on.  It is insured but I need my IMIE number to make a claim.  How do I get the IMIE when the phone will not start?

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Level 14: Rising star 
Posts: 267
Registered: ‎29-03-2020

Re: IMIE

@JOFEN56

Hi for some phone if you can remove your battery you can see the IMEI number at the back. You can look for the phone box it is probably on it. Also try looking for your invoice when you purchased the phone.
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Level 1: Joiner
Posts: 2
Registered: ‎20-05-2020

Re: IMIE

Thanks KingAmo,

I cant get into the phone but I'll try to find the invoice.

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Level 14: Rising star 
Posts: 267
Registered: ‎29-03-2020

Re: IMIE

You're welcome I hope you find.

All the best
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Level 67: Unsung hero
Posts: 15,100
Registered: ‎31-03-2010

Re: IMIE

@JOFEN56 The IMEI will also be on the box, if you still have it.

I DO NOT WORK FOR O2



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Posts: 80,038
Topics: 572
Solutions: 3,829
Registered: ‎04-01-2009

Re: IMIE

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Level 46: Trendy
Posts: 5,611
Registered: ‎26-03-2014

Re: IMIE

It is also in the sim tray on some phones.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Posts: 87,025
Topics: 731
Registered: ‎14-01-2013

Re: IMIE

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Community Manager
Posts: 6,892
Registered: ‎18-02-2016

Re: IMIE

Theres plenty of good advice in this thread @JOFEN56! Please let us know how you get on with this one. slight smile

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