on 27-07-2021 11:41
Solved! Go to Solution.
on 27-07-2021 11:45
202 from your O2 phone.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 27-07-2021 11:45
202 from your O2 phone.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 27-07-2021 11:45
Call 202 from your mobile or 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
on 07-08-2021 23:07
So what number did you have to call ?
on 07-08-2021 23:50
on 07-08-2021 23:50
@Alan01 wrote:So what number did you have to call ?
All numbers are in this guide Guide: Coronavirus Community Help and Support
on 27-08-2021 18:00
on 27-08-2021 18:00
I have called 202 twice and they say peas 1 to speak to someone for complex query and they say goodbye and put down phone