Solved: Re: I want to renew my web daily

Mamillian · ‎08-09-2017

I want to renew my web daily as per the message sent but I didn't take down the number to text. Astonishingly, it is not anywhere to be found.

Could you please provide the number asap?

jonsie · ‎08-09-2017

This isn't customer service so you need to call them on 4445 or use live chat.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎08-09-2017

This isn't customer service so you need to call them on 4445 or use live chat.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎08-09-2017

Either use WiFi if you have it or call customer service as advised or you could change to a tariff that’s more suitable to your needs

MI5 · ‎08-09-2017

If you want web daily just use data on your phone and it will automatically take £1 from your balance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-09-2017

I thought the OP had possibly had data switched off but maybe the settings are incorrect in which case @Mamillian could Text ACTIVE to 2020.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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