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Huawei 4G Dongle Device with 5GB preloaded data sim

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sam141
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on ‎07-03-2018 20:31

on ‎07-03-2018 20:31

i told the gruru person on here that my daughter had just moved to a new build house has no phone line internet and no service in most places in her house.. would a dongle be ok to use so she can get internet . they said yes! it came today she is sayng it dont work ! is it cause she has no service! 

have we wasted money ! 

 

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MI5
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on ‎07-03-2018 20:36

on ‎07-03-2018 20:36

If there's no service, there's nothing for it to connect to, so yes, it's a complete waste of money!
Have you tried any of the other networks to see if they can provide a usable signal?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎07-03-2018 20:36

on ‎07-03-2018 20:36

If there's no service, there's nothing for it to connect to, so yes, it's a complete waste of money!
Have you tried any of the other networks to see if they can provide a usable signal?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎08-03-2018 07:28

on ‎08-03-2018 07:28

Some guru (ha!) He/she turned out to be. How could they possibly not know that a dangle would be absolutely useless with no network coverage? Hopefully you are still within the 14 days change of mind period.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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sam141
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on ‎08-03-2018 10:47

on ‎08-03-2018 10:47

thank you for your reply  , dont think i will get her to try anything else . just wait till they get all connected up ! 

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sam141
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on ‎08-03-2018 10:49

on ‎08-03-2018 10:49

thanks . yes only received it yesterday !
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