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How to view final bill when my o2 says I have no products or services?

koolmacher
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I recently cancelled my Volt o2 sim due to the price rises, now when I log in to my o2 I cant view my final bill as it says I have no products or services but the help page says I should get the information from there. So how do I view my final bill?

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gmarkj
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Was that through calling or on social? 
Can you see if you can help @O2MichaelE ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
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You need to contact customer services and ask them to send it to you @koolmacher 

Either call them on 0344 809 0202 or message on social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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koolmacher
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Already tried done this this morning and it turns out they are having "technical difficulties" and are unable to help and want me to call back another time. 😡

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gmarkj
Level 66: Unequalled
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Registered:

Was that through calling or on social? 
Can you see if you can help @O2MichaelE ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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O2MichaelE
Former Staff
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Thanks for the tag @gmarkj 

 

I'll DM you for more information so we can get this sorted @koolmacher 

My working hours are Tuesday - Saturday, 10:00 - 17:00
If you message me outside of these times I will respond once I am available
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