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Claire351
Level 1: Joiner
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on ‎05-07-2024 10:29

on ‎05-07-2024 10:29

I applied for a sim only account yesterday. My application was approved and the email advised me to log into my account for 'next steps'. When I log into my account it states that I do not have any products or services with this account. Please advise next steps. 

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MI5
Level 94: Supreme
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on ‎05-07-2024 10:34

on ‎05-07-2024 10:34

@Claire351 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

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