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Claire351
Level 1: Joiner
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on ‎05-07-2024 10:29

on ‎05-07-2024 10:29

I applied for a sim only account yesterday. My application was approved and the email advised me to log into my account for 'next steps'. When I log into my account it states that I do not have any products or services with this account. Please advise next steps. 

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MI5
Level 94: Supreme
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on ‎05-07-2024 10:34

on ‎05-07-2024 10:34

@Claire351 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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