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Pay last bill

Whywontyouwork
Level 1: Joiner
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on ‎11-09-2024 10:37

on ‎11-09-2024 10:37

Hi I need to pay 14.92 as my last bill bit o2 didn't take the direct debit yesterday I then got a reminder today but when I try and pay on my o2 it just says you have no products or services with us and doesn't show the bill and when I tried calling it just said sorry you don't have an account how can I pay please 

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Enlli
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‎11-09-2024 10:48 - edited ‎11-09-2024 10:48

‎11-09-2024 10:48 - edited ‎11-09-2024 10:48

You need the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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