How to transfer a number between two o2 contracts?

[Anonymous]

I am not sure if this specific question has been asked before (if it has, I can't find it):

I want to purchase a new o2 contract from mobiles.co.uk (a new o2 contract is cheaper than any upgrade option from o2 or mobiles.co.uk), and I still have my existing o2 sim only deal (that I am now paying monthly by choice, as the contract is complete).

My question is, how would I go about getting my current number onto the new contract. I would obviously call and cancel the old, complete contract. Would I then just ask them to transfer my number to my new o2 contract from mobiles.co.uk? Would I have a brand new myo2 account as well? Any help would be appreciated

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[jonsie]

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@SteveM44 wrote:

Turns out its not that difficult , just nipped down the local(ish) O2 shop and they sorted in 10 minutes.

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Just as we always knew....

Disgraceful customer service at the moment

[PMC-27]

If I out of contact would I still be charged 30 day termination fee?

[jonsie]

No you don't need 30 day notice now

You will just be charged for whatever usage since your last bill

You may even receive a credit refund as you pay in advance

[Anonymous]

@collierp77 Even in the unlikely event O2 receives your message, they'll do 2 things, chuff all and nowt.

Unless you make a formal complaint to t' Ombudsman, then they'll literally fall over themselves to help you rather than get bad publicity.