How to request PAC Code from O2

[Anonymous]

IM LEAVING O2 AND I NEED TO TRANSFER MY NUMBER HOW TO GET PAC CODE . IM PAY AS U GO

[jonsie · Accepted solution]

You can only get your PAC by calling customer service on 4445 I'm afraid.

[Bambino]

You will need to call customer service on 4445. 

[Curr946]

Who you moving to?

[Anonymous]

They wouldn't give me mine because I couldn't remember when I last topped up. Having the sim card number was no help. I'm really piffed off with O2 now

[MI5]

Makes sense as you could have just found the sim card.
Passing the security checks are a minimum requirement for any account changes.

[Anonymous]

Sorry for hijacking this thread with my rant...but screw that I'm changing providers. My PAYG sim card is faulty, so I can't call 4445 and I'm not paying 25p per minute to get a PAC code... and what happened to email support? Bye bye O2, you suck. In the words of Darth Vader: "You have failed me for the last time"
END OF RANT

[MI5]

You can call into any o2 store and get a free replacement sim.
Don't move to EE as they charge you £10 for replacement PAYG sim cards!