Itemised billing on O2

[Anonymous]

Hi all

I just have a very simple question that nobody seems to be able to answer. I bought a new Lenovo B on O2 £10 Big Bundle tariff today.

Is it possible to view an itemised line by line breakdown of calls that I have made from this phone. Eg line 1 : phone number 01234567 minutes 1:23, line 2 phone number 010264849 minutes 1:00... plus if possible (and I know on payg this will probebly not be possible) the cost of each individual call.

So far the guy in the shop and the helpline don't know and when I go to O2 -> view my bill there is no option to actually view this breakdown in this detail. Downloaded the app onto the phone and same thing: can't see a breakdown.

Can anyone help please? Is is actually possible to do this on my tariff and if so is could someone please explain how to do this? Thanks!

[MI5 · Accepted solution]

No, it's not an option with o2 on PAYG at all.
The only way is a SAR which costs £10 for each request so not something you'd want to do on a regular basis.

[jonsie]

Just not possible on P&G.

To be honest if you want that sort of information why not go for a 30 day sim only contract? All that information would be available in My O2 and you are already committed to paying £10-15 per month on your tariff.

[MI5]

It's a bit fiddly but there is an app that will calculate the info for you https://play.google.com/store/apps/details?id=medo.callcost&hl=en-GB