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on 16-10-2020 17:19
It takes half an hour to get O2 to answer the phone, so how can I open a chat window online? (It comes up randomly, but never when you want it.)
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on 16-10-2020 18:11
Only by hanging around here http://www.o2.co.uk/contactus
or in the shop pages https://www.o2.co.uk/shop
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 16-10-2020 18:11
Only by hanging around here http://www.o2.co.uk/contactus
or in the shop pages https://www.o2.co.uk/shop
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-10-2020 12:35
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on 21-10-2020 12:35
Hey @Ray_M just checking if you managed to speak to someone? The chat only pops up when it is available.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
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on 21-10-2020 12:56
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on 21-10-2020 12:56
Eventually 😞