How long does it take 02 to charge my number

[MickG]

I completed the keep my number form on the O2 website last week and have heard absolutely nothing from them. Is this still working or do I have to phone customer services 

[Cleoriff · Accepted solution]

Hi @MickG

It probably would be better to ring customer services now. It shouldn't take that long https://www.o2.co.uk/contactus

[MI5]

You should receive a text almost immediately to the number your are keeping to acknowledge your request and give you a date when the the number will be transferred.
If no text has been received it means the web form didn't work, so try again or call customer services directly.