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Level 1: Joiner
Posts: 1
Registered: ‎01-09-2018
Accepted Solution

How long does it take 02 to charge my number

[ Edited ]

I completed the keep my number form on the O2 website last week and have heard absolutely nothing from them. Is this still working or do I have to phone customer services 

Posts: 99,280
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Registered: ‎14-01-2013

Re: How long does it take 02 to charge my number

Hi @MickG

It probably would be better to ring customer services now. It shouldn't take that long https://www.o2.co.uk/contactus

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Registered: ‎04-04-2012

Re: How long does it take 02 to charge my number

You should receive a text almost immediately to the number your are keeping to acknowledge your request and give you a date when the the number will be transferred.
If no text has been received it means the web form didn't work, so try again or call customer services directly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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