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How long does it take 02 to charge my number

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Chucky
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on ‎17-08-2018 16:23

on ‎17-08-2018 16:23

How long does it take for 02 to charge my number I put in a request yesterday
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MI5
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on ‎17-08-2018 16:34

on ‎17-08-2018 16:34

Should be done today but unless you've had a text message confirming a date I'd call customer services to chase it up http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎17-08-2018 16:34

on ‎17-08-2018 16:34

Should be done today but unless you've had a text message confirming a date I'd call customer services to chase it up http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎17-08-2018 16:37

on ‎17-08-2018 16:37

If it's not done today then nothing will happen over the weekend. As said, chase it up by calling rather than live chat.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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EmilieT
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‎20-08-2018 15:59 - edited ‎20-08-2018 15:59

‎20-08-2018 15:59 - edited ‎20-08-2018 15:59

Hi @Chucky, and welcome to the forum Wave Has your number changed since you posted last week, or do you need some further help? 

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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