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How do I change the email address registered with disney+

Nidge64
Level 1: Joiner
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Registered:

I typed in my email address incorrectly whilst registering for the free trial of Disney+, now i cant seem to correct it anywhere.

And typical O2 you cant just call someone to correct it, you have to get help on line which just seems to keep sending me round in circles. Or try and get help on here!

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MI5
Level 94: Supreme
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Registered:

@Nidge64 

You'll need to call customer service for a new code.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Nidge64
Level 1: Joiner
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Registered:

Thanks MI5 I'll give them a call in the morning. I presume they are closed now and I need to call 202 from my mobile tomorrow?

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MI5
Level 94: Supreme
  • 128140 Posts
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Registered:

8.00am to 9.00pm Mon to Fri @Nidge64 

202 or any of the numbers in the link.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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