IP address

DImityJane · ‎06-11-2024

Our location software recognises Internet Protocol addresses (IP addresses) that are used by UK-based Internet Service Providers (ISPs). If your ISP has not registered your IP address as being situated in the UK or Isle of Man, we must assume that you are located outside this region.

Cleoriff · ‎06-11-2024

Is this a question or a statement?

Can't understand the point of posting here if honest?

Veritas Numquam Perit

MI5 · ‎06-11-2024

@DImityJane

Is this on mobile data or wifi?

Which site is reporting this?

Are you using a VPN?

What does it say for your location here https://whatismyipaddress.com/ ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎06-11-2024

@Cleoriff wrote:
Is this a question or a statement?
Can't understand the point of posting here if honest?

This is poorly-phrased, but relates to this issue most likely, @Cleoriff

https://community.o2.co.uk/t5/Tech-Support/ISP-some-people-think-I-m-outside-uk/m-p/1655504/highligh...

Links to O2 Social Media Team here

Cleoriff · ‎06-11-2024

Probably @pgn

However the op had posted on 2 other threads which I'd reported.

Veritas Numquam Perit

madasaf1sh · ‎06-11-2024

Sounds like a dodgy Geo-IP lookup that isn't checking the RIPE Database, so I would go back to the service owner and tell them to get the correct data from RIPE and other IP Address Registrars.. @DImityJane

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