Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 278239 Views
  • 2 replies
  • 2 kudos

Resolved! No network service

I have no service on my phone. I recently upgraded to iPhone 16 eSIM and eSIM won’t activate and no service on my other phone. I cannot call o2 as I have no service

Becksk6 by Level 1: Joiner
  • 511 Views
  • 3 replies
  • 0 kudos

Trying to access my account

Trying to access my account but I don’t have access to the mobile number could a verification code be sent to my email?

MattP1 by Level 1: Joiner
  • 242 Views
  • 1 replies
  • 0 kudos

Resolved! Safe search

How do I turn safe search off 

Internet

When I’m out of the house I don’t get any internet is this correct !

Can not receive automated calls from my bank while in Japan

I’m currently in Japan and urgently need to log on to my bank to transfer money. To do this, the bank calls me automatically so I can enter a four digit code. I cannot receive this call. The bank told me to check with my operators (O2) if my phone is...

sam_paul by Level 1: Joiner
  • 408 Views
  • 3 replies
  • 0 kudos

Resolved! Porting number with a PAC code

Hi i have just activated my eSIM, when Ibought the phone contract I selected the option that I wanted to transfer my number later. I now have my PAC code and want to port my number, how do I do this?

nk-sidhu by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Resolved! Re premium rate

Ive tried to stop been charged for a premium text but it’s just saying not delivered is there a way you can stop these premium rate messages coming to my phone

Jennyjo by Level 1: Joiner
  • 366 Views
  • 2 replies
  • 0 kudos

Resolved! Activate esim

Hi i just upgraded my data tariff but after i did i was disconnected from o2 network and not able to get back on o2 network please help

Jimmyb1 by Level 1: Joiner
  • 574 Views
  • 3 replies
  • 0 kudos

Resolved! Paying off phone

Hi there, I would like to pay my remaining balance off so I can leave and buy a new phone. The options online will only allow me to reduce monthly payments/reduce monthly term. I would like to pay in full. Please advise. ThanksBen

bennjuddd by Level 1: Joiner
  • 281 Views
  • 1 replies
  • 0 kudos