Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249669 Views
  • 2 replies
  • 2 kudos

Resolved! Payment plan

Good morning, I’m trying to set up a payment plan to split this months charges between the next two months, but I can’t seem to find the page where I set that up

Megnuts1 by Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Switch up return lost?

Hi I wonder if anyone can help me. I switched up my Pixel 8 Pro to the Pixel 9 Pro Fold. I did this online, received the new phone no problem. O2 emailed me the Royal Mail return label. I packed it all up and sent it same day. That was 4/10/24 it for...

Su5 by Level 1: Joiner
  • 456 Views
  • 3 replies
  • 0 kudos

Change tariff to pay monthly

Hello I want to contact o2 and change to pay monthly. What is their number. I’m in Australia and pay as you go is killing me

Ddd1 by Level 1: Joiner
  • 154 Views
  • 1 replies
  • 0 kudos

Discount not applied to my new contract

Hi, I have been trying to upgrade my o2 contract for the past two months now and growing frustrated. I called o2 back in July to switch my contract to a sim only plan as I was being charged £12 extra than the same sim but £12 cheaper. I told the advi...

Ap987 by Level 1: Joiner
  • 379 Views
  • 3 replies
  • 0 kudos

Family Setup support for apple watch

Family Setup allows me to use my iPhone to set up an Apple Watch for kids or older adults in my household. Is O2 planning to join providers in UK to support this ? I thing only EE and Truphone offering this new Apple Watch plan.

peter2907 by Level 1: Joiner
  • 1686 Views
  • 3 replies
  • 1 kudos

Resolved! Phone cut off completely

Please can someone help me my phone is cut off completely and unable to get incoming and can’t access the app, how do I pay my bill to be reconnected if I have no means of accessing anything. I’m not very mobile right now so really need some help as ...

Kerry16 by Level 1: Joiner
  • 4616 Views
  • 6 replies
  • 0 kudos

Resolved! Consolidate contracts

My partner has mental health issues and somehow ended up taking out 4 different mobile phone contracts with O2. It has all come out now and he cannot afford them. I'm curious to know what (if anything) is in place to prevent people from doing this an...

hello-ash by Level 1: Joiner
  • 187 Views
  • 2 replies
  • 0 kudos

Asked to cancel upgrade, can I change my mind?

I ordered an upgrade Friday, for some reason it got stuck on “processing”, I was suspicious because I got a delivery date via email, but not Tracking detail (I have been ordering online from o2 for over a decade, so I knew this was irregular) unfortu...

Matt1971 by Level 1: Joiner
  • 242 Views
  • 1 replies
  • 0 kudos

Resolved! Switching to rolling tarrif

I currently have £20+ on my PAYG tariff. If I switch to a £10 rolling plan what happens to my account balance.

MartinDen by Level 1: Joiner
  • 210 Views
  • 2 replies
  • 0 kudos