Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Close account

Hello my name is Angelika. Phone nr: ************ I would like to close account as I haven’t got money to pay for it. The phone been stolen abroad few months ago (have proof from police ) as soon as possible Best regards Angelika [Mod edit: Please do...

Resolved! Cancelling sim only

Hello I need to pay my account off and cancel my sim only deal please. It’s only used on an iPad which I no longer need

Bill

I’ve left o2 so why are you billing me?

contract end

I have sent back my iphone 16 pro max within the 14 days. My phone number was stopped but i know they have received my phone as it was tracked, and they've had it for a few days. how long does it take to release my number?

Resolved! USA usage

can I use my sim date in USA

Fraud

I need to speak to someone regarding fraud asap

Resolved! 50% off

Hi, someone keep phoning me saying that he is from o2 and he offers me 50% discount on my sim only plans. Is that real offer or scam ?

Resolved! Charges abroad for unanswered spam calls

Hi,I have seen that there are recent charges on my account for calls to me while I am in Bolivia, but that are spam calls and that I did not answer. Can you advise?Both calls were charged at £2.00.Thank you.

Can't move number to new phone and can't call O2

I'm trying to move my phone number (esim) to my new iPhone but there seems to be no way to do this. I called O2 and they started talking me through it but the line went dead half way through the call and I lost all service. It came back after a while...

Resolved! Suspicious activity

Recent bill 19£, usually 10£. Suspicious calls to Armenia on the 9th October

O2

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