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An order I have not asked for

AlisonBlackwell
Level 1: Joiner
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on ‎15-11-2024 10:01 - last edited on ‎15-11-2024 11:44 by Community Manager

on ‎15-11-2024 10:01 - last edited on ‎15-11-2024 11:44 by Community Manager

Hi

 

An order has been added to my bill that I have  not requested. Order number is (REMOVED)

 

Please can this be explained and removed please. 

 

Kind regards 

 

Alison (REMOVED)

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madasaf1sh
Level 78: King of Kings
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on ‎15-11-2024 10:04

on ‎15-11-2024 10:04

@AlisonBlackwell 

 

Nothing anyone can do from this customer to customer community, you will need to reach out to o2 Guide: How to find help & contact O2 

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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