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No network in Europe

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Bri09
Level 1: Joiner
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on ‎15-11-2024 10:00

on ‎15-11-2024 10:00

I am currently in The Netherlands and my phone is showing as no network/data. I received a text saying all calls and texts will come out of my usual allowance. Is there a spend cap on my phone as I need data to be able to travel around?

 

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madasaf1sh
Level 78: King of Kings
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on ‎15-11-2024 10:06

on ‎15-11-2024 10:06

@Bri09 

 

Try manually selecting a network and change the network setting to use 4G. It is also worth checking the time on your phone as well. 

 

Guide: Roaming MegaGuide 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12021 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎15-11-2024 10:06

on ‎15-11-2024 10:06

@Bri09 

 

Try manually selecting a network and change the network setting to use 4G. It is also worth checking the time on your phone as well. 

 

Guide: Roaming MegaGuide 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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