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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237369 Views
  • 2 replies
  • 2 kudos

Contacting customer services

I wish to change my tariff and cancel insurance. It appears to be impossible to engage with anyone in Customer Services. I'm in Mauritius and the phone numbers "don't exist".

Resolved! End contract early

Has anyone left early and been charged extra how does it work ? Contact ends on 24 Th nov but need to give a months notice they are saying 53 early redem fee ? Any one know how this works ?

Order update

Can someone please tell me why my order still says processing and up to two weeks when it has now been nearly 3 weeks since ordering? the call centres have given me two varying stories…. 1. Earlier this week advised a technical glitch with my order h...

Stuartm85 by • Level 1: Joiner
  • 212 Views
  • 2 replies
  • 0 kudos

Resolved! How to Lengthen Ringtime on any O2 Mobile

The following method will work on any O2 mobile and means you can control the time interval before a call goes to Voicemail. Enter the following into your keypad as though you were just making a call : **61*901*11*30# then simply press 'call'. please...

jonsie by • Level 94: Supreme
  • 269043 Views
  • 107 replies
  • 25 kudos

Data Usage

I have not received any usage warnings for my account ending 9953 and now data is showing as nil. Any reason why I have not received these?

Harris4 by • Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Resolved! Phonecalls

Can I obtain a full record of my phonecalls from the year 2021?" 

Kas84 by • Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

hi I have made a payment to my bill yesterday and today you've taken payment again for my bill, can I get my money back today as I need it to pay other bills

Resolved! Pay Off Device Reduce Bill

Hi, Looking for some advice. I currently have a 36 month contract for airtiume and device. If I pay off the device would I be left with just paying the air time - similarly - would I be able to move to a lower airtime SIM only contract?Thanks

Brogsy by • Level 1: Joiner
  • 415 Views
  • 3 replies
  • 0 kudos

My upgrade

My upgrade is due today on the 18th October but it is saying to uograde today I need to pay 29 pounds but wait until the 18th October and I can upgrade for free. It is the 18th October so why can’t I upgrade for free

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