Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241108 Views
  • 2 replies
  • 2 kudos

Resolved! Name change

My name is spelt wrong on my account 

Resolved! Expensive bill

Hi, I have the iPhone 11 Pro Max and I’m paying over £75 a month, 2 people I know very closely have the brand new iPhone and are paying £35-£45, they get more data than I do also. How can I look at lowering try bill every month? And if that don’t wor...

LD1994 by Level 1: Joiner
  • 1701 Views
  • 4 replies
  • 0 kudos

Redeem extra

I’m trying to Redeem an extra - Disney 3 months free. Have got to screen with Redeem this Extra button but nothing is happening.

LynS2 by Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos

Resolved! Delay in pre order Apple Watch

Ordered the new watch 18Sept and still waiting, and no one seems to know when they will have stock. Received a text Saturday 14.06 saying delivery is expected Sunday then a text Sunday at 14.06 to say Monday contacted O2 said it’s an error as they do...

emlou8 by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! can finish my contact

omg i need help to finish my contract please someone to contact with me i am trying with this website 20 minutes and i cant reach live chat so long time

Roaming

I've arrived in Europe and I haven't received a roaming text, I currently can't dial out, help

Allyhan by Level 1: Joiner
  • 86 Views
  • 1 replies
  • 0 kudos

Delayed delivery of new Sim card.

Hello, I've signed up for a new contract with 02 provider couple of weeks ago. Haven't received the SIM card with new number yet. Is it possible to opt for digital sim? Can't wait anymore to function without a phone number. Regards,Marin Lucic

Telac by Level 1: Joiner
  • 127 Views
  • 2 replies
  • 0 kudos

Apple watch cellular with O2 sim only

I have a 12 month sim only contract that I use on my iphone with o2. Can I add a cellular data plan for an apple watch to my plan? Been told its only compatible if you purchase the iphone under contract with o2.

pedrot by Level 1: Joiner
  • 4587 Views
  • 6 replies
  • 0 kudos