Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 221850 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel my plan

Hi, I would like to cancel my plan. Any help would be greatly appreciated. best wishes, John McLister

John64 by Level 1: Joiner
  • 155 Views
  • 1 replies
  • 0 kudos

Resolved! Phone not delivered.

I Ordered a pay monthly Iphone on the 1st of June. It hasn't been delivered to date. Now DHL is saying that they never received the parcel and that I should contact O2. I've been going back and forth with O2 and DHL, to no avail. I'm truly defeated. ...

Resolved! Esim request

Requiring eSIM for iPhone 15

Dre by Level 1: Joiner
  • 148 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrades

Hi I want to upgrade my phone and keep my current airtime plan . Doesn’t seem to be possible online. Going round in circles with chatbots and no response from sales. Suggestions or help

HMCB by Level 1: Joiner
  • 213 Views
  • 2 replies
  • 0 kudos

sim only contract ending

hi I pay 2 accounts for 3 sim only mobile phones:account ************ for *********** for my wife, currently £12.62 per month. account ************ for ************ for my daughter, currently £10.51 per month and ********* for my granddaughter, curre...

Bill payment

Hi I paid my bill early, I paid today as I thought that would mean that it wouldn’t come out on the 17th as I have a lot going out that day, but my friend tells me it will just go out again as it’s a direct debit - so I cancelled it with my bank so t...