Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 450425 Views
  • 2 replies
  • 2 kudos

Resolved! Roaming

Hi All,Be aware that turning off roaming does not stop receiving text messages and possibly calls. On my arrival in Morrocco I made sure roaming was off, however I still received 10 text messages from my son ( which were all unnecessary!! ) and it co...

Neil21 by Level 1: Joiner
  • 756 Views
  • 1 replies
  • 0 kudos

Resolved! Credit

I recently tried to obtain a contract with 02. I payed £30 upfront however my contract was declined. I phoned and they said they would reinburse the money but ive just had a confirmation saying i have £30 credit? Does this mean they will return it to...

xxchol3x by Level 1: Joiner
  • 713 Views
  • 1 replies
  • 0 kudos

Nightmare trying to port in

I transferred over to O2 from early Jan - it’s been 3 weeks but still can’t port my number in. Utter nightmare! I’ve called the customer service multiple times and getting conflicting messages every time. Latest call most unhelpful - they only say th...

ic21 by Level 1: Joiner
  • 2422 Views
  • 14 replies
  • 0 kudos

Resolved! Call forwarding

I am having a few problems since moving to a Motorola G85 mobile.I transferred the dim and copied all I could from my Xiaomi mobile.I am getting voice mail issues, call forwarding issues and incoming calls from contacts coming through as 'unknown'.I ...

Resolved! Terms and Conditions change

Sorry to beat a no doubt dead horse, but I've received the email today about being moved to the new terms and conditions in March, and the change from price increases being based on RPI to being in pounds and pence.The email says I can leave my contr...

TMinfidel by Level 1: Joiner
  • 2092 Views
  • 4 replies
  • 0 kudos

Not able to access online bill

I'm unable to access my latest bill and the help is useless. Anyone had the same problem?

Ga1 by Level 1: Joiner
  • 1024 Views
  • 6 replies
  • 0 kudos

Resolved! Cancel account

Hi can anyone please advise how I can cancel my account as I lost my phone so don’t have the registered number anymore? Can’t cancel it at my bank as payment is down as reoccurring payments so have to cancel it with 02. Really appreciate some help pl...

Patch by Level 1: Joiner
  • 675 Views
  • 2 replies
  • 0 kudos

Had emails for new phone at registered email account for old phone, but can't get account for new ph

So few months ago I set up a new phone with 02 sim and have been making monthly payments for it. But it isn't registered on my original account, and as the emails about the new number have been sent to the same email account as the old number I don't...

catlady1 by Level 1: Joiner
  • 2827 Views
  • 18 replies
  • 0 kudos

Resolved! What is my usage cycle start day?

Hi, I'm setting up data limits in Android and I can't find what day my usage cycle begins in order to enter it. What day is it, or if it varies from plan to plan, where can I find this? Thanks

Dafoex by Level 1: Joiner
  • 986 Views
  • 3 replies
  • 0 kudos

Woohoo S25 ultra and i can do online switch- oh, oh wait.

 well, that's a bit of a monument to make people go all through that to try and pre order, only to blast this back at them. I assume in store can still do switch up pre orders without this coming up

1000014553.jpg
viridis by Level 56: Guvnor
  • 5484 Views
  • 35 replies
  • 1 kudos