Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos


Hello, I can’t remember my log in details for my mobile phone account. I’ve got an email but it’s addressed to what I’m guessing my old mobile phone. Yet when re starting the password for that account, it still sent me the info to my mobile number I ...

Emma1994 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Roaming access

I am Roaming in South Africa (O2 extended zone) and have the bolt on. Although this worked for the first few days in Johannesburg, I am elsewhere and no longer get the 4G signal. It's generally available here so why do I not get it?Nick


contract query

wm2 by Level 1: Joiner
  • 2 replies
  • 0 kudos

MyO2 says I have no products or services

I haven't logged into MyO2 for a while, and wanted to check the billing history. MyO2 recognises me, but says I have no products or services. I am near the end of paying for a phone (monthly), and pay monthly for my O2 account. Where have my records ...

Resolved! Using my allowance in the USA

Last year prior to going to Florida I purchased a "3" sim for £10 which gave me 8GB of data and unlimited minutes and texts to call UK registered numbers for a period of 30 days. What cost would I incur if I used my O2 sim?

Rob54 by Level 1: Joiner
  • 12 replies
  • 0 kudos

Unlock my 2 iPhones

I have 2 iPhones both brought through o2 and i am trying to get them unlocked, why is it taking so long to do this. The app says it has a pending unlock request but this has been for ages now.

Resolved! Change my bank account

HI i would like to change the bank account attached to my account. I would also like to change the account name to Laura Collier, not Richard Collier as my dad used to be in charge of my account

Esim issue

Hi.I decided to pay off the remainder of my O2 phone and move to a sim only deal. Once I had gone through the deal on O2 website I arrived at a screen about sims cards which stated:"You currently use a esim. You can use a esim with your new device, o...

cruxxly by Level 1: Joiner
  • 2 replies
  • 0 kudos