Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Incorrect Charge for Cancelled SIM Card Order

Hi there, I ordered a volt sim card. now i cancelled the order and have not received the sim card nor have i used it, but i am being charged. why am i to pay the amount? please explain. Moreover, i can't even email back. What kind of customer service...

Resolved! Trying to get old number ported across

Been trying with O2 to move my number from 3 mobile to O2 since the 1st of September with no luck keep going round in circles with O2 and on my 3rd pac code any ideas how to get round this

I have no SIM.

I have no SIM, unable to make contact because my landline is not working, how can I get my SIM back?

Data Roaming

My data roaming is not working abroad I am in Ibiza

new order

good morning, my new order seems to be stuck, can you help with an alternative or update please.. Order number: (REMOVED) Order date: 14 Oct 2024 Status: Processing Items: iPhone 13 Estimated Delivery: 15 Oct 2024 STATUS: Processing Delivery type: De...

Orders

Placed order today for meta quest 3 and airpods my upfront payment has been processed at my bank however I have not recueved any order number or confirmation from o2

Pay monthly sim

I ordered a pay monthly sim, got an email and text to say this had been accepted and that I need to log into my o2 to see what to do next but when I log in to my o2, nothing comes up, please can you help me figure out what I need to do next

Resolved! Switch to O2 while abroad

Hi all, I am looking to switch to a pay monthly plan with O2, but I am currently abroad (EU) and will be for the next few months.If I make the switch, (I assume I can transfer my number to O2) will I be able to receive the esim via email or app and a...

Resolved! Apple Watch series 9 error code 08

I started a case with O2 on14th December 2023 that is still unresolved, although having looked on 360 with a man in the Oxford O2 shop all of my calls have been “resolved”. Basically, I get error 08 on trying to get my Apple Watch series 9 working wi...

Resolved! Travelling abroad

I’m travelling to France is my phone going to work for her there

O2

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