Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 50% off

Hi, someone keep phoning me saying that he is from o2 and he offers me 50% discount on my sim only plans. Is that real offer or scam ?

Resolved! Charges abroad for unanswered spam calls

Hi,I have seen that there are recent charges on my account for calls to me while I am in Bolivia, but that are spam calls and that I did not answer. Can you advise?Both calls were charged at £2.00.Thank you.

Can't move number to new phone and can't call O2

I'm trying to move my phone number (esim) to my new iPhone but there seems to be no way to do this. I called O2 and they started talking me through it but the line went dead half way through the call and I lost all service. It came back after a while...

Resolved! Suspicious activity

Recent bill 19£, usually 10£. Suspicious calls to Armenia on the 9th October

phone payment

why am i paying for my phone that i payed off on 20/05/2022

Resolved! New phone

Can I just get phone and keep my tariff as my phone is worn out

Payments

Pay balance

Resolved! payment

i need to change my payment date can you help please

Order cancellation

I upgraded my phone and enrolled in a new plan on the 5th of October. I chose click and collect, however there was an IT problem with the delivery and the people from the store couldn't release the phone. After many tickets raised to IT the problem c...

Resolved! lost sim

I have lost my sim card while abroad and need a new sim with the same number if possible

O2

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