Solved: How can I contact O2?

ceivegz · ‎16-07-2020

How do you get to speak to someone? Nigh on impossible -- I called O2 and get told there's a wait of up to 15 minutes and then shortly after get told "bye" and the phone's dead! Alternative 0800 0901808 number on website is no longer operating ... you'd expect better communication from a communications company! I have an Iphone XR that isn't recieving any data despite reseting mobile network, replacing SIM and Apple running diagnostics and not finding anything wrong with it -- been going on for a month now.

MI5 · ‎16-07-2020

@ceivegz

All numbers we know here Guide: Coronavirus Community Help and Support

Here http://www.o2.co.uk/contactus

and here Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-07-2020

@ceivegz

All numbers we know here Guide: Coronavirus Community Help and Support

Here http://www.o2.co.uk/contactus

and here Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ceivegz · ‎16-07-2020

That's brilliant! Thanks -- I may have called one of those already but will try again tomorrow.

MI5 · ‎16-07-2020

You're welcome.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

darrenthompson · ‎16-07-2020

Hope new phone gets delivered in the morning. Already cost me £20000

MI5 · ‎16-07-2020

Seriously 🥺

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.