How can I contact O2?

[ceivegz]

How do you get to speak to someone? Nigh on impossible  -- I called O2 and get told there's a wait of up to 15 minutes and then shortly after get told "bye" and the phone's dead! Alternative 0800 0901808 number on website is no longer operating ... you'd expect better communication from a communications company!  I have an Iphone XR that isn't recieving any data despite reseting mobile network, replacing SIM and Apple running diagnostics and not finding anything wrong with it -- been going on for a month now.

[MI5 · Accepted solution]

@ceivegz 

All numbers we know here Guide: Coronavirus Community Help and Support 

Here http://www.o2.co.uk/contactus

and here Guide: How to find help & contact O2 

[ceivegz]

That's brilliant! Thanks -- I may have called one of those already but will try again tomorrow.

[MI5]

You're welcome.

[darrenthompson]

Hope new phone gets delivered in the morning. Already cost me £20000

[MI5]

Seriously 🥺

[Cleoriff]

£20,000? Are you sure?

[jonsie]

New iphone then....

[pgn]

Or a Huawei device 😁