How can I close one of my SIM cards from the app

Teodora · ‎03-06-2020

I was wondering if there’s a way to close one of my SIM card from the app directly?

Bambino · ‎03-06-2020

@Teodora See this: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

I DO NOT WORK FOR O2

MI5 · ‎03-06-2020

@Teodora

If you have more that one SIM on the same account you won't be able to text the short idea to get your PAC or STAC so you'll need to to contact customer service to cancel Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LukasB · ‎05-06-2020

Hey @Teodora did you manage to get this sorted or are you still having trouble?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

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