Unknown Premium text additional charges

[Lee9]

Ive been charged 1.25 per week for the last 2 months and only just noticed. Ive not signed up for this. Ive cancelled. How can i get a refund ?

[Cleoriff]

Hi @Lee9 

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

[Lee9]

Thanks. Just wasted half hour with o2 chat service

[LukasB]

Hey @Lee9 did you manage to sort this out or are you still having trouble with this?