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How can I SIM swap on iPad

Anonymous
Not applicable
I've got an iPad 4 using microSim which had over 1gb data left on it for the next 2 weeks

Got the new iPad Pro delivered today slight_smile and have a new nanosim ready to use

How can I transfer the credit in the old sim to the new one? I tried Simswap online but it asked for mobile number and said it'd text a code ... And of course the iPad can't receive texts

Any ideas please?
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MI5
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You'll have to either pit the sim in a phone to receive the code or call CS on 202// 4445, maybe even live chat might be able to help.
O2 haven't yet grasped the fact that iPads can't receive texts yet!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
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You'll have to either pit the sim in a phone to receive the code or call CS on 202// 4445, maybe even live chat might be able to help.
O2 haven't yet grasped the fact that iPads can't receive texts yet!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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You can put the sim in any phone to receive the text if it came as part of a tri-sim.

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Anonymous
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Thanks , I'll try putting it in a phone tomorrow ... Live Chat have just told me sorry, there is no way of transferring data over, but went on to add that I can of course contiinue to use the old ipad alongside the new one until the data is used up on it!  

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MI5
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I was not too happy about advising livebchat to you bit thought it may be worth a try for something so simple. Clearly I was mistaken !!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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Very helpful suggestion by live chat....where do they find them??

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Anonymous
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Well in the end I phoned over the weekend and got a very helpful lad who told me he'd cancelled the old SIM , credited my bank account with £10 and talked me through setting up the new one.  A day or so later the £10 refund was in my bank account.

 

RESULT!!!!!

 

Until ... The day before yesterday I got an email saying my OLD iPad had been auto-topped up with that month's £10!  So I rang them again and they said they could see the cancel request had gone through but it hadn't gone in time to stop the automatic payment - but they would send another cancel request and refund the £10. 

 

I *had* taken the old SIM out of the old iPad and restored it to factory settings but I set it up again, logged into my Mobile settings and, what do you know, it was still saying the account was active. So I cancelled it myself and had an immediate email confirming it. 

 

I'm still waiting for the second £10 credit 

 

#LosingTheWillToLive

 

 

 

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MI5
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Nearly there then. Don't worry, it will sort itself out in the end.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Beenherebefore
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@MI5 wrote:
"it will sort itself out in the end."

Is that the business mantra of O2 ?

"My life is a facsimile of a sham"
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Cleoriff
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@Beenherebefore wrote:

@MI5 wrote:
"it will sort itself out in the end."

Is that the business mantra of O2 ?


Maybe not... though I do find @Anonymous's hashtag quite relevant #losingthewilltolive...

*The Game Is On*

Girl in a jacket
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