This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

How Do I Cancel A Simm

Derek1967
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-07-2020 11:33

on ‎28-07-2020 11:33

hi, ive finished paying off my device and i no longer have it so i dont need the simm card that came with it. how do i cancel the simm card so im not paying for something im not using. thank you

Message 1 of 7
851 Views
0 Kudos
6 REPLIES 6

MI5
Level 94: Supreme
  • 151899 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

on ‎28-07-2020 11:37

on ‎28-07-2020 11:37

@Derek1967 

How to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
846 Views
0 Kudos

Cleoriff
Level 94: Supreme
  • 128000 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

on ‎28-07-2020 11:38

on ‎28-07-2020 11:38

@Derek1967 

You dont actually cancel the sim, you cancel the whole contract (unless you are on a sim only contract)

A guide here

Guide: Cancelling Your Contract 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
844 Views
0 Kudos

Derek1967
Level 1: Joiner
In response to Cleoriff
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-07-2020 11:43

on ‎28-07-2020 11:43

from the guide im assuming you need the device and the simm card to use the STAC code. i no longer have either. how do get in touch with o2

Message 4 of 7
837 Views
0 Kudos

madasaf1sh
Level 78: King of Kings
In response to Derek1967
  • 12046 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

on ‎28-07-2020 11:48

on ‎28-07-2020 11:48

@Derek1967

To cancel you will need to call Customer Services on 0344 809 0202 and speak to an advisor.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 7
831 Views
0 Kudos

Derek1967
Level 1: Joiner
In response to madasaf1sh
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-07-2020 11:49

on ‎28-07-2020 11:49

thank you

Message 6 of 7
829 Views
0 Kudos

MI5
Level 94: Supreme
In response to Derek1967
  • 151899 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

on ‎28-07-2020 11:54

on ‎28-07-2020 11:54

@Derek1967 

All contact methods here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
823 Views
0 Kudos
Top Kudoed Authors
View All
Top