Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237478 Views
  • 2 replies
  • 2 kudos

Resolved! Phone upgrade

Hello!I ordered a new phone yesterday as I was due an upgrade. It came today with a new sim. I put the new sim in the new phone and there is no data on it and I can't receive texts and phonecards, these still go through to my old sim on my old phone....

Resolved! Billing

Received a text stating my bill not paid? Is this a scam

Chezza by Level 1: Joiner
  • 1180 Views
  • 3 replies
  • 0 kudos

o2 keep hanging up

Ive called all the posisble customer service numbers, its currently 5pm where im at and they give me the option to pay my bill but I WANT TO SPEAK TO SOMEONE TO DISCUSS MY DAMN CONTRACT They just hang uptheres NO live chat, NO EMAIL no phone??? HOW a...

Lorena_1 by Level 1: Joiner
  • 2103 Views
  • 2 replies
  • 0 kudos

Bill Extension

What is the best way to contact customer services ? I cant get through on 202, cheers

Ddor by Level 1: Joiner
  • 464 Views
  • 2 replies
  • 0 kudos

How Do I Cancel A Simm

hi, ive finished paying off my device and i no longer have it so i dont need the simm card that came with it. how do i cancel the simm card so im not paying for something im not using. thank you

Derek1967 by Level 1: Joiner
  • 850 Views
  • 6 replies
  • 0 kudos

Payment

I have made My Monthly payment through Monzo. The money has been taken away from my account but o2 still wants this months payment??Help

User355 by Level 1: Joiner
  • 621 Views
  • 3 replies
  • 0 kudos

Resolved! contract

How can I cancel my contract?

Andy888 by Level 1: Joiner
  • 475 Views
  • 2 replies
  • 0 kudos

My order

I ordered a phone yesterday and it said it was coming today but hasn’t come, the moneys gone out my bank and there are still no confirmation been sent to my email

Nicola123 by Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Resolved! New O2 Sim has no signal

Hi, I got my new pay monthly o2 sim yesterday and it will not pick up signal. O2 said the sim is ready to go and I keep getting a message after restarting “waiting for activation”. Any help is appreciated. Thanks.

Help8 by Level 1: Joiner
  • 23887 Views
  • 5 replies
  • 0 kudos