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number not assigned

6666
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on ‎06-08-2020 12:34

on ‎06-08-2020 12:34

Hi can’t seem to receive calls some calls while in Spain on holiday tells me number not assigned I have a monthly contract in U.K. 10 GB and international bolt on I can receive calls from the same numbers
What’s the problem
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6666
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on ‎06-08-2020 12:37

on ‎06-08-2020 12:37

Information please
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MI5
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on ‎06-08-2020 12:39

on ‎06-08-2020 12:39

@6666 Most likely a local network issue but call customer service to check your account Guide: Coronavirus Community Help and Support 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎12-08-2020 16:19

on ‎12-08-2020 16:19

Hi there @6666 , I just wanted to check if you got your phone working ok in Spain after you last posted. Did you find out what the issue was in the end?

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