Re: How Do I Cancel A Simm

Derek1967 · ‎28-07-2020

hi, ive finished paying off my device and i no longer have it so i dont need the simm card that came with it. how do i cancel the simm card so im not paying for something im not using. thank you

MI5 · ‎28-07-2020

@Derek1967

How to cancel here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎28-07-2020

@Derek1967

You dont actually cancel the sim, you cancel the whole contract (unless you are on a sim only contract)

A guide here

Guide: Cancelling Your Contract

Veritas Numquam Perit

Derek1967 · ‎28-07-2020

from the guide im assuming you need the device and the simm card to use the STAC code. i no longer have either. how do get in touch with o2

madasaf1sh · ‎28-07-2020

@Derek1967

To cancel you will need to call Customer Services on 0344 809 0202 and speak to an advisor.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Derek1967 · ‎28-07-2020

thank you

MI5 · ‎28-07-2020

@Derek1967

All contact methods here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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