Solved: Help?

Anonymous · ‎12-07-2016

So basically, I have a pay monthly package but it is not working for me because my data usually runs out in the first week but I usually use only about 5 percent of my call time, so is there a package in which I can reduce call time, but have more data or do I just have to pay for call time I don't even need?

MI5 · ‎12-07-2016

Easy to do through the "Change my tariff" option in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-07-2016

Call time is provided virtually free now these days.
You need to choose the package that gives you your data requirements.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-07-2016

You need to upgrade your package. Buying extra data every month will work out more expensive long term.

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Bambino · ‎12-07-2016

@Anonymous As per the other two replies, also be aware that you cannot downgrade your package. You can only upgrade.

I DO NOT WORK FOR O2

Cleoriff · ‎12-07-2016

All tariffs are shown here...https://www.o2.co.uk/shop/all-tariffs.

You can chose one to upgrade to..

Veritas Numquam Perit

MI5 · ‎12-07-2016

Easy to do through the "Change my tariff" option in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-07-2016

Budget permitting....

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MI5 · ‎12-07-2016

Yes, but I guarantee it will be cheaper than buying data bolt ons every month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-07-2016

Yes of course which we said earlier

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-07-2016

Indeed

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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