Re: Help please

Tracey1 · ‎01-04-2020

My mums bill has been paid dd. All day today she can’t call or txt as saying called failed ect. Tried to phone o2 but keep getting cut off. My mum is in isolation and is poorly. She has no way to get in contact with anyone. What can we do

MI5 · ‎01-04-2020

Keep trying @Tracey1

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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mhumble · ‎01-04-2020

I am a current long standing O2 customer. I have been paying way over the odds on my data plan. I want to cancel it and start a new 100GB plan on offer but don't want to purchase yet in case it leaves me paying two bills.

MI5 · ‎01-04-2020

@mhumble

If you upgrade it will replace your old contract automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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mhumble · ‎01-04-2020

Thank you for the quick response. I have gone ahead with the change and it all seems to be ok. I didn't have much info to go by so I wasn't sure.

Very much appreciated.

MI5 · ‎01-04-2020

No problem and you're welcome.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Help please

Virgin Mobile -> O2 Airtime Discount

new phone do not need device plan just airtime

Final Bill

cancel sim

Unable to watch over 18 material