Solved: Re: Help ending contract.

Anonymous · ‎17-10-2015

Brilliant if anyone could help me ..

My contract date is up on 6th Nov and billing date is 1st Nov,ive tried to get through to 02 for 3 days and kust left hanging in a que,the live chat is a waste of time,how on earth do i cancel my contract before the billing date.

Many thanks Mark.

MI5 · ‎17-10-2015

A community help guide here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

jonsie · ‎17-10-2015

Call 202 around 8.30 in the morning. Option 2 and press zero immediately. ....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-10-2015

A community help guide here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎20-10-2015

I'm sure you will be able to find all the information that you need on the above guide. Do you mind if I ask why are you cancelling @Anonymous ?

O2

Help ending contract.

eSIM

New contract

Is my mobile included in my virginal media package

Change of address

02 refund