Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 refresh - in store?

Hello All I want to upgrade my phone early on O2 refresh.... I purchased my original contract online, however as my phone has died I need to get it replaced early + urgently. So the question is, can I upgrade my online contract in an O2 store (i.e. t...

Resolved! Denied a 3rd contract

Hello i'm Kenny, i've a 24mth phone contract and a 24mth sim contract which was taken out in dec 2013.Just applied for an iphone contract and was denied for a credit check reason. I've changed banks last month and when i applied for the phone online ...

Resolved! Contract End

So, I've gathered from reading previous posts that my contract which ends in around 11 days will automatically transfer over to a 30 day rolling conract as I'm late giving notice. But I've also read that by using a PAC code with another provider it a...

phone wont send pictures?

I have Lumia - ever since I first got it on O2, it won't send pictures over messaging... Only on email.it doesn't tell me that it hasn't sent... It just lets me add pic and recipient then click send. Then it goes and no one ever gets it?!help.

MMS charge

Hi, m runnin on SG S4 which turns long mesages into MMS (after update). Has anything changed that O2 charge for MMS 0.29? I have unlimited mesages so as I remember 1 picture mesage is count as 5 normal mesages of monthly allowance. Just asking before...

Resolved! MyO2 and Account details

I could access MyO2 then changed the telephone number to my number. I can no longer access My02 from my device (Iphone 4S) Error deom device MY02: Failed to get user identity, possibility due to unlinking of MSISDN from account (Code 34) Additionally...

Resolved! o2 stealing my credit on payg

my credit on my phone is rapidly disappearing without the phone being used, how can i check where it is going and how can i stop auto top-ups

Resolved! call charge

hi just had my bill in.Is this correct nearly £6.00 to call118500

Resolved! Sim Swap Help.

How do I swap a micro sim back to a normal size sim? I've made a total noob mistake, and I don't know how to fix it. My wife got a new sim free phone, and we were told it would require a micro sim. o2 sent a micro-sim, and this evening I used the o2 ...

Resolved! End of contract imminent, how do I leave?

I have been completely unhappy with my contract and poor service for almost two years. Thankfully it is now coming to an end. Do I have to give any notice?

O2

Forum Posts