Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Problem with texting abroad

Hi there! I am in Greece and my text messages to UK numbers are not being sent. I have topped up my phone 2 hours ago, and also used the +44 code.Currently, I'm on Pay and Go Go, with 5000 texts, 150 minutes and 500MB, 10 pounds. Could you please hel...

Phone eating credit

Hi there, I have a one year old Galaxy S3 mini, and I'm having some problems with my phone apparently "eating" my credit.I live abroad but come back here quite often, I bought a standard Pay As You Go o2 SIM about two weeks ago, and since then credit...

Resolved! Still Waiting for Refund

7 days later and I'm still waiting for the £1 bolt on to be credited back to my account ... called on 20th December and was told that as a goodwill gesture it would be refunded ... still nothing .. why are there always masses of problems with o2 - yo...

Resolved! mast not working in my area

My phone has been slow delivering texts and cannot get on the internet for the past 5 days now it says a mast is not working in my area when will this be rectified I rely on my phone as it is my only way of keeping in touch with people

Resolved! International Favourites

I have the INTERNATIONAL FAVOURITES 3 BOLT ON for about 6 months. I have unsuccessfully signed into this site on a regular basis to try and manage my numbers. I enter the code on the website as instructed, and a page pops up saying OBJECT MOVED TO HE...

Resolved! iphone & android mix

hi. think i have made a mistake.I have an iphone5 on cotract tariff. i have just ordered a sony ex sp on pay & go. delivery friday. i wanted to chop and swap sim cards at various times between the iphone and the sony android. my wife tells me now tha...

Resolved! Saved rewards gone

no good when I lost 20 pounds which prevented saved.

Resolved! Checking balance from phone

How can I find out how many minutes I have used, and how many free minutes are left to use in phone calls? Thank you.

Resolved! CANCELLATION

I just spent an hour on live chat to cancel my contract. It is due for renewal on 29th Dec. The agent ended the session and didn't confirm the contract would not be automatically renewed. Live chat is now unavailable. This is my confirmation to O2 th...

Resolved! Call forwarding/ divert

I have 2 separate accounts with O2. One for my work and a pay as you go contract on my personal number. To save carrying two phones around I've gone with a 2 sim arrangement on mt I-phone 4. I can only use one sim at a time. I want to forward my call...

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