Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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Resolved! recieved a premium rate sms from 70900

I was charged over 4 pounds. I send STOP. can I get these blocked and obtain a refund? Is there a human, preferably one that speaks english that I can talk to about this?

Anonymous by Not applicable
  • 2530 Views
  • 4 replies
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"WHY O2 IS FULL OF GAS"

In June my contract ended and I was waiting for the iphone 5 phone to come out. I contacted O2 and spoke to a customer advisor who informed me of a simplicity deal from month to month for £26 a month. I then had the option either upgrade or continue ...

Anonymous by Not applicable
  • 3099 Views
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accounts not syncing!

Hi, I've been having probs getting my accounts to sync since all the shenanigans yesterday! I have this 'i' icon in a circle with a line through it, it won't show when I get emails, texts or calls! Is this still running on from yesterday or something...

Anonymous by Not applicable
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Resolved! Latest from 02 re delays to transferring numbers from one phone to another - as at 1pm Sunday

Just spoken via "Chat" to Kam who advised: It will be another 48 hours before back log is fully cleared ie to noon on Tuesday. My upgrade from Iphone3 to 4s was done at 3pm Friday within a shop. They said 2-24 hours but now been waiting 46 hours and ...

Anonymous by Not applicable
  • 3346 Views
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Resolved! Cancelling Simplicity plan while still in contract

I have Simplicity plan that i want to break out of which expires in March. Can anyone tell me does the cancelation charge include the data bolt on or just the £10 Simplicity monthly charge? I want to make sure I have my facts right before getting my ...

Anonymous by Not applicable
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Resolved! Port out number from contract

OK, so I have a 24 month contract with over a year to run. I have ported in my number some months ago and am wondering if I can port it out to another provider and get a new number on my contract sim. I cannot afford to lose the number I ported in. J...

Anonymous by Not applicable
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Resolved! 3G speeds in Manchester

Hi, I've been with O2 for years and last year, I noticed a better 3G coverage indoors (3G900 rollout). Although, I find data speeds really slow.I understood 3G900 would allow me to get HSDPA speeds (up to 7.2Mbps).I use an iPhone 4S, so I believe I w...

Anonymous by Not applicable
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Resolved! International calls to Saudi Arabia mobile help needed

My parents have gone to saudi arabia for a month and it is expensive to call from saudi arabia to uk. So i have bought o2 sim and have topped up £15 and then registered it online. I sent a text to my moms mobile phone who is on 3 network and it cost ...

Anonymous by Not applicable
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Problems getting signal in Scotland

We are going on holiday to the Dumfries & Galloway area next week. On past visits, we have had great difficulty getting an o2 signal. Have things improved yet?

Anonymous by Not applicable
  • 1498 Views
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