Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! contract

My contract is due for renewal on 3rd November but I dont want to renew, I want it to end. Will the contract automatically renew? If so how do I make sure it ends and how much notice do I have to give?

Resolved! new bill

hello everyone,I have a question, because two month before I took a contract for one month, I paid this bill but I did't break the contract so I had to paid for next( I paid for that too). I broke the contract but today I got a message on my email"Yo...

Resolved! O2 open nightmare

Hi,Any advice anyone can give me would be great or even an email address so I can contact O2 to complain.I have been trying since January this year to get the O2 open discount on my contract. Each time I have been told it has been successful but the ...

Resolved! O2 mast down again. SO51

My local O2 mast is down again. It goes down every couple of months for 5 days at a time. Any idea why? Post code SO51

Resolved! Change my handset

HI just wondering if anyone knows the answer to this question. If i ordered my upgrade online and i changed my mind about the handset/colour can i then change the handset for another one in store

Thinking about leaving O2 - no signal at home and O2 not giving home signal box

Hi,I'm very disappointed to say that after 11 years of being an O2 customer I'm left with no choice but trying to cancel my contract and go to another provider.The problem started when I moved to a new house and it's a blind spot with no signal anywh...

Resolved! 4G in Leeds

Hi peeps. I have just upgraded my phone and was wondering if it is worth getting a 4G tariff? Is this good in peoples experienece? is it stable?

Resolved! o2 voicemail, and uncompetitive prices

hello all Today i spoke to an operator on live chat called Paul. i asked him whether there was a cheaper option than the £20 p/m pay and go go go plan as all i needed was the £10 a month pay and go go go plan. I have been with o2 for several years an...

Resolved! Random roaming charges

I have just arrived back to my latest bill which has almost £15 of roaming text messages on it. Whilst I was away, the phone was off for whole time, and in fact, was stolen whilst on holiday and subsequently blocked. It is impossible for someone to h...

Resolved! Compliant

I've just started a new contract with 02 - same sim - same phone however now I cant get internet (Got a 100mb in the package). I've been told it would be sorted out by now - it has not been. Been trying to get through either by phone or support chat ...

O2

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