@Tommyla
The next step would be a factory reset then, unless you have installed an app that would cause these issues?
Backup the phone first though so you can restore your personal files after the reset.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
