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Hawaii phone

Tommyla
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on ‎17-02-2021 10:24

on ‎17-02-2021 10:24

Hi All,

 

My huawei phone has been acting very strange.. Sometimes when my wife calls me she has a chinese talking lady answering the phone, this has happened 5 times now. Also on one occasion i finished talking to my wife on the phone, upon hanging up, my wifes phone rang (my number!!) our conversation we just had on the call began playing back to her??

 

Has anyone experienced this happen to them? 

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MI5
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on ‎17-02-2021 10:27

on ‎17-02-2021 10:27

@Tommyla 

Check the options ticked in your accessibility settings.

Talkback and some other assisted settings may be turned on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Tommyla
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on ‎17-02-2021 10:40

on ‎17-02-2021 10:40

Thank you for the reply, I have checked these settings and all were already disabled..
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MI5
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on ‎17-02-2021 10:45

on ‎17-02-2021 10:45

@Tommyla 

The next step would be a factory reset then, unless you have installed an app that would cause these issues?

Backup the phone first though so you can restore your personal files after the reset.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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