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Level 2: Apprentice
Posts: 29
Registered: ‎08-01-2021
Accepted Solution

Getting no 4g

So when im out im not getting 4g im getting H+ I did get a new sim card help
Level 70: Enigma
Posts: 17,344
Registered: ‎31-03-2010

Re: Getting no 4g

@Pipstop78 See if anything here helps: How can I sort out my network issues? - o2uk

It may just be congestion in your area. If that's so, there isn't anything you can do.

I DO NOT WORK FOR O2



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Posts: 18,192
Topics: 144
Solutions: 111
Registered: ‎11-04-2012

Re: Getting no 4g

[ Edited ]

In addition to @Bambino's analysis, if  congestion on the 4G signal is what is causing the issue, @Pipstop78, sometimes if you switch the phone's preferred network back to using the 3G network, you will sometimes get better download speeds.

Screenshot_20210612-153542.png

It will be in your Network/SIM settings, above screenshot from a Pixel phone.

Good luck!

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Level 2: Apprentice
Posts: 29
Registered: ‎08-01-2021

Re: Getting no 4g

Thank you it's ok now
Posts: 18,192
Topics: 144
Solutions: 111
Registered: ‎11-04-2012

Re: Getting no 4g


@Pipstop78 wrote:
Thank you it's ok now

You are welcome! I used to have to use this trick every day at work, @Pipstop78, switching back to 4G again when I got home, in a more rural, less congested signal, area.

 

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