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Getting no 4g

Pipstop78
Level 3: Thinker
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So when im out im not getting 4g im getting H+ I did get a new sim card help
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pgn
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In addition to @Bambino's analysis, if  congestion on the 4G signal is what is causing the issue, @Pipstop78, sometimes if you switch the phone's preferred network back to using the 3G network, you will sometimes get better download speeds.

Screenshot_20210612-153542.png

It will be in your Network/SIM settings, above screenshot from a Pixel phone.

Good luck!

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Bambino
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@Pipstop78 See if anything here helps: How can I sort out my network issues? - o2uk

It may just be congestion in your area. If that's so, there isn't anything you can do.

I DO NOT WORK FOR O2



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pgn
Level 53: Renowned
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In addition to @Bambino's analysis, if  congestion on the 4G signal is what is causing the issue, @Pipstop78, sometimes if you switch the phone's preferred network back to using the 3G network, you will sometimes get better download speeds.

Screenshot_20210612-153542.png

It will be in your Network/SIM settings, above screenshot from a Pixel phone.

Good luck!

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Pipstop78
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Thank you it's ok now
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pgn
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@Pipstop78 wrote:
Thank you it's ok now

You are welcome! I used to have to use this trick every day at work, @Pipstop78, switching back to 4G again when I got home, in a more rural, less congested signal, area.

 

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