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Getting a PAC Code

JulieJ
Level 1: Joiner
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There seems to be a lot of information on here about PAC Codes, mainly people having problems.  I texted 65075 to get a PAC since I'm switching providers - the text failed every time.  There doesn't seem to be anyway on the web-site to assist, even though that is supposedly an option.  Calling o2 prompts the advisor to give you the text number and the web-site, but he finally understood that I can't get those options to work. 

 

He said he'd send me a PAC code.

 

Anyone have any idea how long I'll be waiting for this?  I'm not in that big a hurry, it's only been an hour, but just wondering what other people's experiences have been like.

 

Thanks.

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MI5
Level 94: Supreme
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Good to hear @JulieJ 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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