Friends & Family Discount

[Griff_L]

My wife and I each have Pay Mothly accounts with O2 which we have held for years, and which to simplify billing and payment I have registered both under my account.

My son works for O2 so we are entitled to the Friends & Family discount, which until earlier this year we were receiving, but I noticed this month that the discount was not being given on one of the accounts.

I queried this with someone at the call centre and he told me that if I care to have the numbers under one "umbrella" account then i can only have the discount applied to one of the numbers. 

Is this correct?

[jonsie]

You can still have the discount but you would have to apply again within 30 days of the new tariff starting. Any tariff change on your account means reapplying once again

Guide: O2 Open & Friends and Family discounts - How to sign up 

[Dave-O2]

Afternoon @Ken33 

As @jonsie has suggested the discount will be removed when you change plan, however you can re-apply for this to be added to new deal 👍