Fed up to the back teeth with the customer care of O2

[Glossytrack]

Who else is fed up with the O2 billing system? As soon as I pay my bill, Inget hounded on the ne t bill before ot is due? 

why are they so hard to talk to?

[Bambino]

@Glossytrack O2 aren't very much interested in talking to customers these days unless they're buying something or upgrading. If you want to discuss your issue with customer service, below is the advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Other numbers are here: Guide: Coronavirus Community Help and Support